Your Questions, Answered

  • Our virtual therapy is not a 24/7 crisis service. If you are in immediate danger, please call 911. For help with suicidal thoughts or mental health emergencies, consider using the 988 Suicide & Crisis Lifeline or local crisis resources.

  • Therapy costs depend on whether you use insurance and which type of therapist you see.

    Using insurance:
    We accept several major insurance plans in Texas, including BlueCross BlueShield (BCBS), UnitedHealthcare (Optum and Oscar), Aetna, Cigna, and Curative. Coverage is different for each plan, so we check your benefits during the inquiry process to help you understand your expected cost.

    Paying out of pocket:
    If you do not use insurance, we offer affordable self-pay options:

    • $30 per session with supervised graduate interns

    • $85 per session ($100 for the first session) with LPC-Associates

    • $100 per session ($115 for the first session) with fully licensed LPCs

    If cost is a concern:
    Our fees can be scaled further based on need, and we do not turn anyone away because of cost. We work with clients to help make therapy affordable.

  • We conduct sessions via a secure, HIPAA-compliant video platform so you can meet with your therapist from wherever you are in Texas. You just need a device (computer, smartphone, or tablet), internet access, a camera & mic, and a private space.

  • Absolutely. Research and clinical practice support that telehealth can be just as effective as in-person therapy. For many clients, online counseling offers more flexibility, removes commuting barriers, and makes it easier to stay consistent with therapy.

  • Yes. We use a secure, HIPAA-compliant telehealth platform. Your sessions, paperwork, and treatment are handled with strict confidentiality.

  • To get started, fill out our Appointment Request form on the website.

    You can also call us at 940-202-9009 or email appointments@vjctherapy.com.

  • Yes. While we use tiered pricing, our fees can be scaled further based on individual need. We do not turn anyone away from therapy due to cost. Our goal is to ensure that clients across Texas have access to affordable mental health care, regardless of financial circumstances.

    This approach allows us to offer low-cost therapy options, including reduced-rate sessions, while maintaining high-quality clinical care.

  • To obtain your medical records, please email appointments@vjctherapy.com with the subject line “Request Client Records”. Please give 14 business days for your provider to prepare and submit the records to you. Client will be charged a flat fee as outlined in their informed consent documents for their request.

Ready to get started?

We would love to meet you, and walk alongside your healing journey.

  • Step 1: Reach out however is easiest! Email, phone, or the forms here.

  • Step 2: Our team will be back in touch within 1-2 business days.

  • Step 3: Complete your paperwork & download the Simple Practice app.

  • Step 4: Join your session via Telehealth.

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At Vibrant Journey Counseling, PLLC, we are deeply committed to maintaining the highest standards of professionalism, ethics, and compassionate care. Our clinicians are licensed, highly trained, and dedicated to providing ethical, respectful, and effective behavioral health services. We value your trust and work diligently to ensure your experience with us reflects our core commitment to integrity and wellbeing.

Texas Behavioral Health Executive Council (BHEC) oversees licensed mental health professionals in Texas.
Address: 1801 Congress Avenue, Suite 7.300, Austin, Texas 78701
Phone: (800) 821-3205 or (512) 305-7700
Website: bhec.texas.gov

Attorney General of Texas oversees consumer protections.
Mailing Address: PO Box 12548, Austin, Texas 78711-2548
Consumer Protection Hotline: (800) 621-0508
Website: https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

Notice to Consumers

In accordance with Texas law (House Bill 4224 and Section 181.105 of the Texas Health and Safety Code), the following information is provided to help consumers understand their rights and available resources.

  • Vibrant Journey Counseling, PLLC (VJC) provides this website for general informational and educational purposes only. The content on this website is not intended to be, and should not be construed as, professional counseling, mental health, medical, or legal advice.

    Accessing, viewing, or using this website — including reading educational content or blog posts, downloading resources, submitting a contact form, scheduling a consultation, or sending electronic communications — does not establish a counselor–client relationship with VJC or any of its clinicians. A professional counseling relationship is established only after all of the following have occurred:

    • Completion of an initial consultation or intake process

    • Review and signing of informed consent and related practice policies

    • Mutual agreement to services, fees, and scope of practice

    • Determination that services are clinically and legally appropriate

    The information provided on this website is not a substitute for individualized counseling, diagnosis, or treatment. Mental health concerns are complex and vary significantly between individuals. Content on this website may not apply to your specific situation.

    While reasonable efforts are made to ensure the accuracy and timeliness of information on this website, VJC makes no representations, warranties, or guarantees regarding the completeness, accuracy, reliability, or applicability of any content. No specific therapeutic outcomes or results are guaranteed, as counseling is an individualized process influenced by many factors.

    This website is not intended for crisis or emergency use and is not monitored on a continuous basis. If you are experiencing a mental health emergency, thoughts of self-harm, or are in immediate danger, please call 911, go to the nearest emergency room, or contact the 988 Suicide & Crisis Lifeline.

    This website may include links to third-party websites for informational purposes. These links do not constitute endorsement, and VJC is not responsible for the content, accuracy, or privacy practices of external sites.

    By using this website, you acknowledge that you are solely responsible for how you use the information provided and agree that VJC and its clinicians shall not be held liable for any outcomes related to use of this website.

  • Vibrant Journey Counseling, PLLC is committed to protecting your privacy and maintaining transparency regarding how information is collected and used through this website. This Privacy Policy applies only to website interactions and does not replace or supersede the Notice of Privacy Practices provided to clients who engage in counseling services.

    Information Collected

    VJC may collect limited personal information when you:

    • Submit a contact or inquiry form

    • Request information about services

    • Schedule a consultation

    • Communicate via email or website-based forms

    Information collected may include your name, email address, phone number, and any information you voluntarily submit.

    Use of Information

    Information submitted through this website is used solely to:

    • Respond to inquiries

    • Provide information about services

    • Determine whether services may be appropriate

    • Facilitate scheduling or referrals

    Your information is not sold, shared, or distributed to third parties for marketing purposes.

    Electronic Communications & Security

    Electronic communications through this website (including contact forms and email) may not be fully secure. Please do not submit sensitive, confidential, or clinical information through this website. Confidentiality protections under Texas law and HIPAA apply only after a formal counselor–client relationship has been established.

    Cookies & Analytics

    This website may use basic cookies or analytics tools to improve functionality and understand general website traffic. These tools collect non-identifying information and do not gather clinical or health data.

    HIPAA & Client Privacy

    If you become a client of PLLC, your protected health information (PHI) will be handled in accordance with applicable state and federal privacy laws, including HIPAA. Clients will receive a separate Notice of Privacy Practices outlining how PHI is used, disclosed, and protected.

    Third-Party Services

    This website may utilize third-party services (such as scheduling platforms or website hosting). PLLC is not responsible for the privacy practices of third-party platforms. Users are encouraged to review those privacy policies independently.

    Your Rights

    You may request to:

    • Review or update information you have submitted through the website

    • Request deletion of non-clinical information submitted electronically

    • Requests can be made by contacting Whole Life Healing directly.

    Policy Updates

    This Privacy Policy may be updated periodically. Any changes will be reflected on this page with a revised effective date.

    Contact Information

    Vibrant Journey Counseling, PLLC
    Owner: Ashley Hubbard, LPC-S
    Licensed in the State of Texas, License # 80737

    For questions regarding this Privacy Policy, please contact the practice directly through the official website communication channels.

  • You have the right to request a copy of your mental health records.

    To request your records, please submit a written request to your treating clinician or to the practice directly. Requests may be made via email, secure client portal, or in writing. Records will be provided in accordance with Texas law and applicable privacy regulations.

    If you have questions about accessing your records, please contact our office for assistance.

  • The Texas Behavioral Health Executive Council regulates licensed mental health professionals in Texas.

    If you have questions about licensure or professional standards, you may contact BHEC directly:

    Texas Behavioral Health Executive Council - https://bhec.texas.gov/contact-us/

  • If you wish to file a consumer complaint regarding mental health services, you may do so with the Texas Office of the Attorney General:

    Office of the Attorney General - https://www.texasattorneygeneral.gov/consumer-protection